We accept eBay managed payments for all orders. If you have any questions, please contact us. We aim to provide fast, efficient delivery for all of our items and orders are usually despatched within 3 working days. Depending on the product, we use SpeedPAK to deliver your item/s. Individual listings will give further information regarding the service used and the expected delivery times. Please be aware that we only post to US addresses. If you live outside of mainland US, a delivery surcharge may apply. Please contact us for a quote. You can see if your postcode falls outside the mainland US on our full delivery terms page. We aim to provide accurate descriptions of all goods so that you can make an informed decision before your purchase. We understand, however, that occasionally you may want to return the item/s you have ordered. If you are not completely satisfied with your purchase, you must advise us via message within 14 days of receipt of your order – please do not return any goods before contacting us. We aim to reply to your email within 24 hours during opening hours (Mon-Fri, 8am-5pm) to advise you on the returns process and address. All returned items must be complete, in the original packaging and in an unused re-saleable condition. A full refund of the order total will be made using the original payment method. Please be advised that you will be responsible for the cost of the return postage. It can provide the replacement of batteries, adapters and chargers of Makita, Dewalt, Milwaukee, Bosch, Black & Decker and other leading brands. We are all under 12-month Replacement Warranty and Lifetime Support Guarantee. We focus on the batteries, battery adapters that can drive your tools to work more powerful, more efficient and even run longer than OEM batteries. All rights reserved.